Shipping & Returns

  • What are the shipping charges?

    Orders for over Rs 299/- are shipped for free

    Incase the total value of your cart is lower than Rs 299/- we will charge a standard delivery fee of Rs 49/-

  • What is the estimated delivery time?

    The estimated time of delivery is within 7-8 working days for domestic orders and 15-20 working days for international orders. All orders get shipped within 3 to 4 days from the warehouse.

  • How will the delivery be done?

    We try to process all deliveries through reputed courier companies like Bluedart, Aramex,E-come, DTDC, DHL and Fedex. In some cases, your pincode is not serviceable by these courier companies, we use Indian Speed Post for those deliveries.

    If there is no courier service available in your area, our sales representative will get in touch with you and make sure the product is delivered to you at the ealiest possible duration. We deliver across 27,000+ pincodes.

  • How are items packaged?

    All items are carefully packaged as to avoid any form of damage.

  • What is the return procedure?

    Incase the bottle/pouch is delivered in a damaged/broken condition we will replace the product to you as soon as a dispute is raised.

    Please reach out at customercare@cremica.com if any queries